PRIVACY POLICY

Last updated: 6 September 2026

Teide’s Jewel respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how personal information is collected, used and protected when you visit or make a purchase from the Teide’s Jewel website.

Teide’s Jewel is operated by Lara A. Abreu Martinez, trading as Teide’s Jewel, in the United Kingdom.

For the purposes of UK data protection law, Teide’s Jewel is the data controller of the personal information described in this policy.

If you have any questions about this Privacy Policy or how your personal information is used, please contact:

lara@teidesjewel.com

Information I Collect

When you visit the website, place an order or contact Teide’s Jewel, I may collect information including:

  • your name

  • billing and delivery address

  • email address

  • telephone number, where provided

  • details of the products you order

  • payment and transaction information

  • messages or enquiries you send to Teide’s Jewel

  • information about how you use and interact with the website

  • technical information such as your IP address, browser and device information

  • your cookie and privacy preferences

You are not required to provide personal information simply to browse the website, although some technical information may be collected automatically through essential website technologies.

Certain information is required if you wish to place an order, as it is necessary to process your purchase and deliver your jewellery.

How Your Information Is Used

Your personal information may be used to:

  • process and fulfil your order

  • take and manage payment

  • arrange delivery of your order

  • communicate with you about your purchase

  • respond to questions, enquiries or requests

  • manage returns, refunds or problems with an order

  • maintain business, accounting and transaction records

  • prevent fraud and maintain the security of the website

  • understand how the website is used and improve the customer experience

  • comply with legal and regulatory obligations

Your information will not be sold to third parties.

Legal Basis for Using Your Information

Under UK data protection law, Teide’s Jewel must have a lawful basis for using your personal information.

Depending on the circumstances, your information may be processed because:

It is necessary to perform a contract with you — for example, processing your order, taking payment and arranging delivery.

It is necessary to comply with a legal obligation — for example, maintaining records required for accounting or tax purposes.

There is a legitimate business interest — for example, responding to customer enquiries, protecting the website against fraud, maintaining business records and improving the operation of Teide’s Jewel, where those interests do not override your privacy rights.

You have given your consent — where consent is required, for example for certain non-essential cookies or future marketing communications. You can withdraw your consent at any time.

Payments

Payments made through this website are processed securely by the payment provider available at checkout.

Teide’s Jewel does not store your full payment-card details.

Payment providers may process personal information in accordance with their own privacy policies in order to securely complete your transaction.

How Your Information Is Shared

Your information is only shared where necessary to operate Teide’s Jewel, fulfil your order or comply with the law.

This may include sharing relevant information with:

Squarespace

This website is hosted by Squarespace, which provides the website and ecommerce platform used by Teide’s Jewel.

Squarespace may process information relating to your visit to the website and information you provide when making a purchase.

Squarespace states that personal information may be processed internationally, including in the United States, and that it uses recognised safeguards for transfers of UK personal information.

Payment providers

The payment provider available at checkout will process the information required to complete and secure your payment.

Royal Mail

Where necessary to deliver your order, information such as your name, delivery address and relevant contact details may be provided to Royal Mail.

Professional and legal services

Information may be shared with accountants, legal advisers, insurers or other professional service providers where reasonably necessary.

Legal requirements

Information may also be disclosed where required by law, regulation, court order or another lawful request from a public authority.

Only the information reasonably necessary for the relevant purpose will be shared.

Cookies

The Teide’s Jewel website uses cookies and similar technologies.

Some cookies are strictly necessary for the website to function correctly, including features such as security, shopping baskets and checkout.

Other cookies may be used for purposes such as website analytics and understanding how visitors use the site.

Where required, non-essential cookies will only be used after you have given your consent through the website’s cookie settings.

You can change your cookie preferences using the cookie controls available on the website.

The ICO requires websites to explain their use of cookies and obtain consent before setting cookies that are not strictly necessary.

How Long Your Information Is Kept

Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting and tax requirements.

For example:

  • order and transaction information is retained for as long as required for applicable accounting, tax and legal obligations

  • customer enquiries and correspondence are retained only for as long as reasonably necessary to deal with the enquiry and any related issue

  • information processed on the basis of consent is kept until that consent is withdrawn or the information is no longer required

  • cookie and website information is retained according to the relevant cookie or service retention period

Information that is no longer required will be deleted or securely disposed of where appropriate.

International Data Transfers

Some of the service providers used to operate this website, including Squarespace, may process personal information outside the United Kingdom.

Where personal information is transferred internationally, the relevant provider is required to use an appropriate legal mechanism or safeguard for the transfer where required by UK data protection law.

Squarespace states that it uses mechanisms including adequacy regulations, the UK Extension to the EU-US Data Privacy Framework and approved contractual safeguards for relevant international transfers.

Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you the right to:

  • ask for a copy of the personal information held about you

  • ask for inaccurate information to be corrected

  • ask for your personal information to be deleted

  • ask for the use of your information to be restricted

  • object to certain uses of your information

  • request the transfer of certain information to you or another organisation

  • withdraw consent where information is being processed on the basis of consent

These rights do not apply in exactly the same way in every circumstance, and Teide’s Jewel may sometimes be legally required to retain certain information.

To exercise any of these rights, contact:

lara@teidesjewel.com

You will not normally be charged for exercising your data protection rights.

Your Right to Object

You have the right to object to certain processing of your personal information where Teide’s Jewel relies on legitimate interests as the lawful basis for processing.

You also have the right to object at any time to the use of your personal information for direct marketing.

To object, please contact lara@teidesjewel.com

Complaints

If you have a concern about how Teide’s Jewel uses your personal information, please contact me first so that I have the opportunity to resolve it.

You also have the right to make a complaint to the UK’s data protection regulator, the Information Commissioner’s Office (ICO).

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to Teide’s Jewel, the website, the services used or legal requirements.

The latest version will always be available on this page, with the date of the most recent update shown at the top.